Your shipping choices
Choose Standard or Expedited shipping at the flat per-order prices shown on this page and at checkout. Standard transit is estimated at 4–7 business days after shipment; Expedited is estimated at 3–5 business days after shipment. Expedited delivery is not guaranteed. Carrier availability, weather, holidays, and regional delays may affect either estimate. Choose your option and review its price before payment.
Processing your order
Orders received Monday through Friday before 2 p.m. Central Time are typically processed the same business day. Later orders, weekend orders, and holiday orders are typically processed the next business day. Seasonal demand may add 1–2 business days. Processing time is separate from transit time; business days exclude weekends and holidays.
Delivery and tracking
We ship within the United States, using our local and distributor warehouses. Carrier and address restrictions may affect P.O. Boxes and remote locations. Orders may arrive in separate packages. Tracking information is added to your order when it is available. Contact us if you need help locating it.
If something needs attention
Tell us promptly about a damaged parcel, a missing item, or a delivery problem, and keep the packaging. We will help you identify the appropriate carrier or manufacturer process. If an availability issue affects your order, contact us to discuss the next step. Do not send a product back without instructions.
Questions about your shipment
Email hb1@pepperspartiestoo.com with your order number. Product defects and manufacturer guarantees are covered on our Manufacturer warranty assistance page.